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| == How to Find a Camera in Cam Locator? == | | == How to Find a Camera in Cam Locator? == |
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− | === How to Find a POE Camera in Cam Locator === | + | === How to Find a POE Camera in Cam Locator? === |
| How do I find a POE camera in the Cam Locator? I can't find my POE camera in the Cam Locator. | | How do I find a POE camera in the Cam Locator? I can't find my POE camera in the Cam Locator. |
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| Now you are doing troubleshooting. Connect a Cat5E cable between the switch and the camera. Check POE led at both ends, one is at the POE connector on the POE/POE+ switch, and another end is at the camera POE connector. The led lights must be on at two ends. | | Now you are doing troubleshooting. Connect a Cat5E cable between the switch and the camera. Check POE led at both ends, one is at the POE connector on the POE/POE+ switch, and another end is at the camera POE connector. The led lights must be on at two ends. |
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− | === How to Find a Wifi Camera in Cam Locator === | + | === How to Find a WiFi Camera in Cam Locator? === |
− | I have changed a new router. How do I find my wiFi camera in the new router? | + | I have changed a new router. How do I find my WiFi camera in the new router? |
| + | |
| + | === How to Upgrade the Firmware on My Camera? === |
| + | |
| + | === How to Test My Camera if It is Working Using a PC? === |
| + | [https://blog.microseven.com/tech-support/2020/11/19/how-to-test-the-camera-with-your-pc/ How to test the camera with your PC] |
| + | |
| + | 1. Turn off your laptop wifi if you have wifi on. |
| + | |
| + | 2. Power on the camera using a power 12V DC adapter. Connect the camera to your PC ethernet port via a Cat5E cable. Make sure the power on the camera and ethernet cable connected to the PC ethernet port. |
| + | |
| + | 3. Go to PC network setting to make your PC a static IP address: |
| + | |
| + | a) Go to Network and Sharing Center, click on Ethernet. |
| + | [[File:Networksharingcenter.jpg|alt=Go to Network and Sharing Center|none|thumb|400x400px|Go to Network and Sharing Center]] |
| + | b) It opens the Ethernet Properties window. Highlight the “Internet Protocol Version 4 (TCP/IPv4)”. And click on the Properties button. |
| + | [[File:Ethernet.jpg|alt=Go to Properties|none|thumb|Go to Properties]] |
| + | c) You will select “Use the following IP address:”, then enter the following IP address and Subnet mask value in the fields and click OK to save the settings. |
| + | |
| + | IP address: 192.168.1.177 |
| + | |
| + | Subnet mask: 255.255.255.0 |
| + | [[File:Pc-ip-set.jpg|alt=Assign an IP address to your PC|none|thumb|Assign an IP address to your PC]] |
| + | 4. Open the Cam Locator software. Do a search for the camera. You will find two IP addresses in the Cam Locator software list. If the camera you set a static IP address in it, you may switch it to the DHCP, or you will simply reset the camera. The camera factory’s default IP address is 192.168.1.201 and DHCP mode. |
| + | [[File:Cam locator ind.jpg|alt=Search a camera|none|thumb|400x400px|Search a camera]] |
| + | 5. Highlight the camera, double click on it to open the camera system in a browser. |
| + | |
| + | The camera log in default is: admin/password |
| + | |
| + | 6. Now you can go ahead to go to SYSTEM -> Log |
| + | [[File:Log.jpg|alt=Read the log file.|none|thumb|400x400px|Read the log file.]] |
| + | 7. Test a ping in your PC dos prompt: |
| + | |
| + | ping 192.168.1.201 -t |
| + | [[File:Dos ping.jpg|alt=Ping the camera IP address.|none|thumb|400x400px|Ping the camera IP address.]] |
| + | 8. If the ping result without any timeout, the camera is running healthy. You can find the SYSTEM log if the camera is up and running. |