Difference between revisions of "Troubleshooting"

From IM Security - Microseven Wiki
Jump to navigation Jump to search
Line 2: Line 2:
 
== How to Find a Camera in Cam Locator? ==
 
== How to Find a Camera in Cam Locator? ==
  
=== How to Find a POE Camera in Cam Locator ===
+
=== How to Find a POE Camera in Cam Locator? ===
 
How do I find a POE camera in the Cam Locator? I can't find my POE camera in the Cam Locator.
 
How do I find a POE camera in the Cam Locator? I can't find my POE camera in the Cam Locator.
  
Line 13: Line 13:
 
Now you are doing troubleshooting. Connect a Cat5E cable between the switch and the camera. Check POE led at both ends, one is at the POE connector on the POE/POE+ switch, and another end is at the camera POE connector. The led lights must be on at two ends.  
 
Now you are doing troubleshooting. Connect a Cat5E cable between the switch and the camera. Check POE led at both ends, one is at the POE connector on the POE/POE+ switch, and another end is at the camera POE connector. The led lights must be on at two ends.  
  
=== How to Find a Wifi Camera in Cam Locator ===
+
=== How to Find a WiFi Camera in Cam Locator? ===
I have changed a new router. How do I find my wiFi camera in the new router?
+
I have changed a new router. How do I find my WiFi camera in the new router?
 +
 
 +
=== How to Upgrade the Firmware on My Camera? ===
 +
 
 +
=== How to Test My Camera if It is Working Using a PC? ===

Revision as of 06:58, 30 December 2020

How to Find a Camera in Cam Locator?

How to Find a POE Camera in Cam Locator?

How do I find a POE camera in the Cam Locator? I can't find my POE camera in the Cam Locator.

Before doing troubleshooting, you have to

  1. Ensure you have a POE/POE+ switch or a POE/POE+ injector. Both of them need a real POE/POE+ device with 802.3af standard or with 802.3at standard. The POE standard is for 802.3af, and the POE+ standard is for 802.3at.
  2. A camera is a POE camera.
  3. If you have an SD card in the camera, you may take it out of the camera.

Now you are doing troubleshooting. Connect a Cat5E cable between the switch and the camera. Check POE led at both ends, one is at the POE connector on the POE/POE+ switch, and another end is at the camera POE connector. The led lights must be on at two ends.

How to Find a WiFi Camera in Cam Locator?

I have changed a new router. How do I find my WiFi camera in the new router?

How to Upgrade the Firmware on My Camera?

How to Test My Camera if It is Working Using a PC?